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Some MTN customers are currently experiencing service outage and are unable to connect with loved ones and business associates in parts of the country, Cashflows has learnt.

Jim Est FEED
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Our correspondent gathered that the customers were unable to use the mobile network operator’s call, data and SMS services.

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“Emergency calls only” showed on the screen of MTN users our correspondent spoke with as of the time of filing this report at 04:30pm on Saturday.

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The users told our correspondent that they started experiencing the outage around 2:30pm on Saturday.

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Some of the users, who also subscribed to other telecom service providers, have since switched over in the interim to link up with friends and family.

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Some MTN users have gone on social media to lament their frustration.

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@kessyl tweeted, “MTN network completely off in Abuja…What is happening please?”

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@iamjudin1911 wrote, “Is this world coming to an end? I can’t make calls with MTN at the moment…better confess your sins before it’s too late.”

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“Can anyone explain what is wrong with #MTN network?” @AjibolaJibsin asked.

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Efforts to reach MTN Senior Manager, External Relations, Funso Aina, proved abortive on Saturday.

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MTN is the largest telecommunication provider in Nigeria with 77.35 million subscribers, according to latest industry statistics from the Nigerian Communications Commission.

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MTN recently celebrated 20 years of operations in Nigeria.

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MTN reacts:

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Some of our customers are having difficulty connecting to the network today. We’re looking into this and are truly sorry for any inconvenience caused.

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Dear Customers, we apologise for any inconvenience this has caused

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62 COMMENTS

  1. Well MTN users, we’ve all enjoyed their service for a long time so a simple lag won’t hurt, but please avoid it occurrence