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Our correspondent gathered that the customers were unable to use the mobile network operator’s call, data and SMS services.
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“Emergency calls only” showed on the screen of MTN users our correspondent spoke with as of the time of filing this report at 04:30pm on Saturday.
The users told our correspondent that they started experiencing the outage around 2:30pm on Saturday.
Some of the users, who also subscribed to other telecom service providers, have since switched over in the interim to link up with friends and family.
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Some MTN users have gone on social media to lament their frustration.
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@kessyl tweeted, “MTN network completely off in Abuja…What is happening please?”
@iamjudin1911 wrote, “Is this world coming to an end? I can’t make calls with MTN at the moment…better confess your sins before it’s too late.”
“Can anyone explain what is wrong with #MTN network?” @AjibolaJibsin asked.
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Efforts to reach MTN Senior Manager, External Relations, Funso Aina, proved abortive on Saturday.
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MTN is the largest telecommunication provider in Nigeria with 77.35 million subscribers, according to latest industry statistics from the Nigerian Communications Commission.
MTN recently celebrated 20 years of operations in Nigeria.
MTN reacts:
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Some of our customers are having difficulty connecting to the network today. We’re looking into this and are truly sorry for any inconvenience caused.
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Dear Customers, we apologise for any inconvenience this has caused
The network is very horrible
Wow
Ok
Ok
Okay
Nice
Wow
Happy
Great
Beautiful
Lovely
Okay
Well done
Thanks
MTN dey feel themselves
Well done
Nice move
Awesome
Superb
I love it
Cool
Great
hmmm
ohhhh
noted
thanks
for
sharing
this
post
ohkk
yello
the network enh
is bad now oo
wow
okayyy
but mtn was better befoer oo
people are running now
from mtn
because of no network
Hy
Ok
Well MTN users, we’ve all enjoyed their service for a long time so a simple lag won’t hurt, but please avoid it occurrence
Mtn vibes
They almost finished us
Well done sir
God is up watch mtn
It was outrageous
It choke all users
Comment:alright sir